RETURNS & EXCHANGES
We stand behind our goods and services
Thanks for shopping at www.riveroracle.com. We do our best to take care of our customers— our philosophy is to deal with you fairly and reasonably; we hope you will be fair and reasonable with us as well.
We pride ourselves in the production of quality flies and fishing gear, and want our customers to be 100% satisfied with every purchase they make from River Oracle. That’s why we are happy to offer a 30 day return policy on all items that are unused, are in brand new condition, and come back with their original tags and packaging. Items that are returned beyond 30 days will be eligible for store credit, which will be issued in the form of a gift certificate. Items returned without their original packaging and tags, or items that have been used are not eligible for return.
This policy applies to all products we sell with the exception of terminal tackle (leaders, tippets, weights, floatants, indicators, etc.), digital downloads, classes, and sale items.
A 10% restocking fee will apply.
The Client will be responsible for paying the shipping costs to return the item. Shipping costs are nonrefundable.
If you have any questions or concerns about our return policies, please don’t hesitate to give us a call at 720-729-3255 or by email at [email protected]
Last Edited on 2017-08-08